1. Definitions
a. User and/or Customer: Any individual who accesses or uses the website. (The terms are used interchangeably.)
b. Personal Information: Data that identifies, relates to, or can be used to identify an individual.
c. Non-Personal Information: Data that does not directly identify any individual.
d. Cookies: Small files stored on your device, used to enhance functionality and tracking.
e. Digital Products: Digitally encoded items such as software, text, videos, images, audio recordings, or other content created for commercial sale or distribution, and transmitted electronically.
f. Product: A physical item distributed commercially, typically resulting from a production process.
g. Subscription Service or Product: A business model that provides customers regular access to content or services in exchange for recurring payments.
h. Service: Refers to digital products, physical products, or subscription-based services offered on our website.

2. Information We Collect
2.1 Personal Information:
– Name, email address, phone number, billing address, and payment details collected during account creation, order placement, or customer support communication.

2.2 Non-Personal Information:
– Browser type, IP address, operating system, and browsing behavior.

2.3 Payment Information:
– Processed securely via third-party payment gateways such as bKash, Nagad, Rocket, Bank Account. We do not store sensitive banking or mobile financial service information like passwords or verification codes.

2.4 Cookies and Tracking:
– Session cookies, analytics cookies, and tracking technologies may be used to enhance user experience.

3. How We Use Your Information
– To process orders and deliver services
– To personalize user experience
– To respond to inquiries and provide support
– To analyze website performance
– To implement security measures and comply with legal obligations

4. Information Sharing
4.1 When We Share Information:
– With third-party service providers under confidentiality agreements
– To comply with legal obligations or enforce our terms
– During business transitions such as mergers or acquisitions

4.2 When We Do Not Share Information:
– We do not sell your personal information to advertisers
– We do not use your information for promotional offers without your consent

5. Data Security
We use encryption, firewalls, and secure hosting to protect your data. However, absolute security on the internet cannot be guaranteed.

6. Cookie Policy
Types of cookies we use:

– Essential Cookies: Necessary for website functionality
– Performance Cookies: Used for traffic and usage analytics
– Marketing Cookies: Used for targeted advertising

You can manage cookies through your browser settings, but some features may not function properly if cookies are disabled.

7. User Rights
– Right to access and update personal data
– Right to request data deletion, subject to SubscriptionsBD’s consent and legal requirements
– Right to opt out of marketing communications

8. Updates to Privacy Policy
We reserve the right to update this policy at any time. Changes take effect immediately upon being posted. Continued use of the website signifies your acceptance of the updated terms.

9. Dispute Resolution
– If any dispute arises regarding interpretation or enforcement of this policy, SubscriptionsBD reserves the right to adapt or modify provisions as necessary, and such decisions will be deemed final.
– We will make commercially reasonable efforts (e.g., mutual cooperation, arbitration, or good-faith negotiation) to resolve issues before legal action.
– Users acknowledge that while we strive to assist everyone, technical or operational limitations may prevent immediate or perfect resolution of all requests.

10. Contact Us
For any questions or concerns, please feel free to contact us.

WhatsApp: +8801609013240